Avetta, a Utah-based supply chain risk management company, has launched new artificial intelligence features designed to reduce the time suppliers spend on compliance paperwork and help clients make faster hiring decisions.
It announced the AI enhancements to its Avetta One platform this week, building on existing tools that the company says have already cut safety audit completion times by 28 per cent.
The new features include automated answer suggestions for suppliers filling out forms, natural language search for client analytics, and an AI chat support system, according to the company.
The platform now detects when suppliers are answering questions similar to previous inquiries and suggests relevant past responses, according to Avetta. The company says this reduces duplicate work and shortens form completion time while improving consistency across submissions.
Clients can now use conversational prompts to find specific data within the platform, according to the announcement. Avetta says this feature helps clients monitor supplier performance and assess risk exposure more efficiently.
A new conversational AI agent handles customer questions without requiring users to search help articles or wait for live support, the company said. The system provides responses to both suppliers navigating onboarding tasks and clients managing supplier relationships.
The enhancements expand Avetta’s current AI offerings, which include AskAva, a system that answers compliance and safety questions, according to the company. Avetta also uses AI in safety audits, which it says has improved accuracy and consistency while reducing completion time.
“AI is shifting readiness from reactive defense to proactive growth,” said Arshad Matin, CEO at Avetta. “By equipping both clients as well as suppliers on our platform with predictive insights, automation and enhanced collaboration, we’re positioning suppliers as true drivers of resilience and competitiveness across industries.”
Dawn Andre, chief product officer at Avetta, said the changes reflect the company’s strategy to apply AI in ways that impact real-world operations.
Paul Leonard, an enterprise safety expert and principal at SinoCelt, said the AI tools could help organizations anticipate challenges and strengthen resilience with less effort.
“By reducing repetitive work, improving accuracy and making support more intuitive, I believe these new innovations will free Avetta customers to focus more on what really matters—protecting people, strengthening relationships and building sustainable supply chains,” Leonard said.
Avetta’s platform serves clients in construction, energy, facilities, high tech, manufacturing, mining and telecom industries, according to the company. The Utah and Houston-based company performs contractor prequalification and worker competency management globally.
